Have a moving-related question? We have the answer. Check out these FAQs and give us a call today for more information!
Less stress, safety, and specialized equipment/experience
Onsite estimates are more accurate due to being able to see loading conditions and expectations from the customer relayed properly.
Local moves are based on an hourly rate and a travel time charge. Labor clock starts when we arrive to the loading address, includes all the driving time between the locations and offloading process. Then we have a travel charge, which is based on the time to get to the pick-up and time to get back from destination to our warehouse. Typically, it is a 1-hour flat fee based on the number of men. However, there can be instances it may be a bit longer depending on the location of the job.
Long-distance moves are based on weight and location. We use a tariff base system which calculates the dollar amount for a move which would include a fuel surcharge fee, pick-up and delivery costs, and if packing is needed, that would also be included. We give BINDING long-distance estimates with the exception of packing costs (which will be charged by the box) and valuation coverage.
Valuation coverage is "moving insurance" which is for a customer in case of damages to your goods. Local and long-distance moves have 4 different options to choose from. If you would like to find our local valuation coverage options, that can be found on our Liability Insurance page. Long-distance valuation coverage is based on the weight of the shipment and has options of the following: Released Valuation Coverage, a $0 deductible option, a $250 deductible option, and a $500 deductible option. You can find the breakdowns of those fees also on the Liability Insurance page.
ASAP. The further you plan, the greater a chance for availability sake. Typically, a 2-3 weeks' notice is ideal. Summer time is the busiest season for moving so 3-4 weeks is ideal.
Clothing and linens can stay in drawers, other odds and ends we ask to be removed. If it is a particularly large dresser (i.e., a triple dresser or a large armoire), it is best for it to be partially emptied. There are instances we ask for dressers to be emptied completely, for example, if it is an Ikea dresser, a dresser with longer legs, or an unsturdy dresser.
Anything hazardous or combustible such as propane tanks, firearms, paint, aerosol cans as the temperature in the truck can potentially cause explosion of said items.
Yes. We are as cautious as possible and safe with your goods. If snow/ice is in the area of where the truck would be as well as where we will be walking, that will need to be cleared.
Most homeowner's policies do not cover household goods while they are in transit with a moving company. Check with your homeowner's insurance company, and if not, you can find our valuation options on our Liability Insurance page.
We will use furniture pads, paper pads in some instances, and shrink wrap to protect items. If you are interested in floor protection, we can offer that too!
Packing, local moving, limited long-distance moving, storage, and office/small business moves